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Fred and his team installed a comprehensive heat pump and underfloor heating package for our 180sqm bungalow during our renovation this year. When we bought the house, we knew we'd have to start again with the heating and we were keen to explore how a heat pump would work for us as we wanted a greener heating source. I spent a long time researching heat pumps as there was a lot of misleading information online and I came to realise that if we got the system designed correctly from the outset, and installed properly, it would be a success. And so the search began for an installer I could trust to deliver this...! I got 3 quotes from difference local companies who all had different attitudes to it. One was an old school method of chucking the heating in with a not very good output flooring system, oversizing the pump, and not really caring about efficiency. Another was an absolutely top line and overly expensive heat pump, with a less than ideal output flooring product - at quite a significant cost!. When I initially spoke with Fred at Rickman Heat, I was impressed with his attitude towards striving for the best efficiency and I felt that he would put a lot of work into the design. When the proposal arrived, I was delighted to see that not only was it indeed a simpler design that the other proposals, it also included a smaller heat pump as Fred felt that would be more than sufficient. It naturally then came out at a lower cost - with a higher efficiency. A big win! Fast forward a number of months, the system was installed professionally and I would say that out of all the trades we've had on site, the heating guys from Rickman heat have been the most professional and their attention to detail has been spot on. They've been a delight to have round and it's a pleasure to see their workmanship. We've now had the heating and hot water operational for a year and it has been working brilliantly. It has achieved a higher SCOP than forecast in Fred's design spec (which was already very high), and we couldn't be happier. As we drive it on a steady state mode on one large loop, the house is always warm and cosy throughout the winter months. Often when people visit the house in winter, one of the first things they remark on is how warm and balanced it is! I would certainly recommend Rickman Heat to anyone looking for a top performing heating solution!